Last Updated: 2025/02/12
Email: [email protected]
Welcome to listone.co.za (hereinafter referred to as “we,” “us,” “our,” or “the Platform”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our property listing platform located at www.listone.co.za.
By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Platform.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, surname, and contact details (email address, phone number).
- Physical address and property details (if you are listing a property).
- Identity or passport number (if required for verification purposes).
- Payment information (if applicable for premium services).
1.2 Non-Personal Information
- Browser type, IP address, and device information.
- Usage data, such as pages visited, time spent on the Platform, and clickstream data.
- Cookies and tracking technologies (see Section 5 below).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Platform.
- To facilitate property listings, inquiries, and transactions.
- To communicate with you, including responding to inquiries and sending updates.
- To process payments (if applicable).
- To improve our Platform, services, and user experience.
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With property buyers, sellers, or agents as necessary to facilitate property transactions.
- With service providers who assist us in operating the Platform (e.g., payment processors, IT support).
- When required by law or to protect our rights, property, or safety.
- With your consent or at your direction.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the Platform.
6. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights Under POPIA
As a user in South Africa, you have the following rights under the Protection of Personal Information Act (POPIA):
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Objection: Object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Platform: www.listone.co.za