At listone, we aim to provide clear and fair services for all users of our property marketplace platform.
Digital Services
All purchases made on listone, including property listings, featured listings, memberships, and promotional services, are considered digital services and are generally non-refundable once activated.
Service Activation
Once a listing, membership, or feature is published or activated, it is deemed fully delivered and cannot be cancelled or refunded.
Trial or Free Periods
Where applicable, certain services may include a free usage period (for example 45 days). No refunds are applicable during or after free trial periods.
Duplicate or Billing Errors
If you believe you have been charged incorrectly or multiple times, please contact our support team. We will review and resolve genuine billing errors promptly.
Exceptional Cases
Refunds may only be considered in special cases at the sole discretion of listone management, such as technical errors preventing service delivery.
Contact Us
For any refund-related queries, please contact our official support channels with full transaction details.